A calmer front desk for GP clinics. Stronger patient experience.
Cut reception workload, reduce call noise, and lift patient experience with AI-enabled call handling with UX Connect & RingCentral
Smart phone workflows for GP clinics
Reception workload relief
Simple routing sends common requests to the right place first time. Fewer repeat calls. A calmer front desk.
AI call notes & summaries
Turn every call into clear notes and action items so handovers don’t lose detail and patients aren’t asked to repeat themselves.
Reporting that helps staffing
See call volume by hour, wait times and first call resolution so you can roster smarter and prevent burnout.
QLD-based rollout & support
We configure, train and stay involved so the changes stick. Local help when you need it.
Outcomes clinics are reporting
From the latest healthcare voice analysis. Shorter waits, fewer complaints, and a calmer front desk.
Faster resolution times
0
%
Higher patient satisfaction
0
%
Fewer complaints
0
%
Reduced team burnout
0
%
Source: RingCentral healthcare voice analysis (2025).