UX Brand
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🇦🇺 One of Australia's Leading RingCentral Partners

The Complete Communications Platform for Australian Business

Explore RingCentral’s full suite — from enterprise telephony to AI-powered contact centres — deployed and supported locally by UX Connect.

View AU Pricing Explore Demos ↓
99.999%
Uptime SLA
400K+
Business Customers
46
Countries
🇦🇺 Local
Sydney & Melbourne DCs
Product Demo

RingEX — Enterprise Cloud Communications

One platform for calls, meetings, messaging and fax with a 99.999% uptime SLA — hosted in Australian data centres.

📞
HD Voice & VideoReplace legacy PBX with cloud-native calling across any device.
🧠
AI NotetakerAutomatic call summaries, action items and sentiment scoring.
🏢
MS Teams EmbeddedNative dial-pad inside Teams — no app switching required.
🔨
Admin PortalFull self-service provisioning for any team size.
⚡ 99.999% uptime — 6× more reliable than competitors
RingCentral RingEX
99.999%
RingCentral SLA
99.99%
Industry Average
ST
Sarah Thompson
+61 2 9XXX XXXX · Acme Corp
00:00
📞
James Wilson
+61 3 8XXX XXXX
4:32
📞
Missed — TechStart AU
+61 7 3XXX XXXX
Missed
📞
Outbound — Lisa Chen
+61 4 1XXX XXXX
2:15
Alex B.
Maria K.
Tom H.
Sarah L.
John D.
Amy R.
Microsoft Teams Integration
SL
Sarah L.
Just finished the call — notes synced to CRM ✓
MK
Maria K.
Conference bridge ready for 2pm AEST 📅
RingEX Overview
▶
▶ RingEX Overview
AI Feature

AI Receptionist — Intelligent Call Handling

24/7 AI-powered receptionist that understands natural language, routes calls intelligently and never misses a lead.

AI Receptionist Live
Current Phase
Greeting caller…
Hear the conversation live
🌐
Natural Language
Understands intent without menu trees
🗒
CRM Sync
Caller lookup & auto-log
🌍
Multi-language
Cantonese, Mandarin, 12+ more
📅
Smart Scheduling
Books directly into calendar
🕐
24/7 Coverage
Never misses after-hours leads
📈
Analytics
Call intent & trend reports
AI Receptionist
▶
▶ AI Receptionist Demo
🧠
Natural Language UnderstandingCallers speak naturally — no IVR menu frustration.
🕐
24/7 Never Miss a LeadEvery call answered, every lead captured, around the clock.
🗒
Instant CRM LookupIdentifies callers and logs every interaction automatically.
🌍
MultilingualCantonese, Mandarin, and 12+ languages for diverse AU markets.
🧠 Reduce missed calls by up to 80%
AI Insights

RingSense — AI Sales Intelligence

Turn every call into coaching gold. Automatic scoring, keyword detection and deal-risk alerts for your entire sales team.

🎯
Auto Call ScoringEvery call scored against your playbook — no manual QA needed.
🔎
Keyword TrackingCompetitor mentions, objections and buying signals flagged instantly.
👨‍🏫
AI CoachingPersonalised coaching moments surfaced automatically for managers.
📈
Deal IntelligenceRisk alerts when conversations go cold or objections spike.
🎯 Average 23% lift in conversion rates
RingSense AI — Call Intelligence
87
Overall Score
92
Engagement
81
Objection Handling
Tone
88%
Pace
75%
Talk Ratio
62%
Next Steps
95%
pricing concern next steps confirmed competitor mentioned decision maker demo requested contract concern
Top tracked keywords this week:
pricing34 mentions
competitor18 mentions
timeline27 mentions
budget22 mentions
👨‍🏫 Coaching Moment — 4:22

Great job acknowledging the pricing objection. Try mirroring before pivoting to value.

✅ Best Practice — 8:47

Excellent discovery questions — customer opened up about real pain points.

⚠ Opportunity — 11:03

Could have introduced RingSense ROI data when timeline was questioned.

RingSense Demo
▶
▶ RingSense Demo
Contact Centre

RingCX — AI-Powered Contact Centre

Enterprise contact centre without enterprise complexity. Omnichannel queues, real-time AI assist and instant agent deployment.

RingCX — Live Queue Dashboard
7
In Queue
2:34
Avg Wait
94%
CSAT
Live Queue
Michael Torres
Waiting 1:42
Support
Amanda Liu
Waiting 0:58
Sales
James Park
Waiting 3:15
Escalation
Active Agents12 online
Avg Handle Time4m 22s
First Contact Resolution78%
AI Assist Rate64%
RingCX Demo
▶
▶ RingCX Overview
🎵
OmnichannelVoice, chat, email, social — all in one unified queue.
🧠
AI Agent AssistReal-time suggestions, next-best-action and auto-wrap-up notes.
📈
Live DashboardsSupervisor views, real-time SLA tracking and queue management.
⚡
Rapid DeploymentAgents live in days — no hardware, no lengthy professional services.
📈 40% reduction in average handle time
Ecosystem

300+ Native Integrations

Native, not middleware. RingCentral builds direct integrations — no Zapier tax, no sync delays, no broken webhooks.

🔗
Native — Not MiddlewareDirect API integrations built by RingCentral engineering.
🗒
Auto Screen-PopCaller record opens instantly in your CRM on every inbound call.
📈
Activity LoggingEvery call, SMS and voicemail logged automatically — zero manual entry.
🇦🇺
AU Data ResidencyAll data stays in Australian data centres — compliant by default.
CapabilityRC NativeMiddleware
Screen-pop speed✓ <1s✗ 3–8s
Bi-directional sync✓ Real-time✗ Polling
Setup time✓ Minutes✗ Days
Ongoing cost✓ Included✗ Extra $$
Integration Ecosystem
🇦🇺
Sydney
● Primary DC
🇦🇺
Melbourne
● Secondary DC
🇦🇺
AUNZ
● Data Residency
Salesforce
Salesforce
HubSpot
HubSpot
Microsoft Teams
MS Teams
googleworkspace
Google
Slack
Slack
Zendesk
Zendesk
Integrations
▶
▶ Integrations Overview
Devices

Certified Hardware — Zero-Touch Provisioned

Yealink premium devices pre-certified for RingCentral. Order through UX Connect — ships pre-provisioned, plug in, done.

Certified Device Catalogue
Outright
Finance OPEX
Yealink T85W
Yealink T85W
Executive IP Phone
16 SIP Lines7" TouchWi-FiOpus HD
0
Yealink T77U
Yealink T77U
Video IP Phone
7" TouchVideoUSB-CWi-Fi
0
Yealink CP935W
Yealink CP935W
Conference Phone
Wi-FiBT360° AudioTouch UI
Contact our team
Yealink W79P Pro
Yealink W79P Pro
DECT System
10 handsets30m rangePoE base
0
Yealink WH64UC
Yealink WH64UC
DECT Mono Headset
55m DECT16hr talkANCUC Cert.
0
MeetingBoard Pro
MeetingBoard Pro
Video Meeting Room
Touch DisplayCameraMic Array
Contact our team
⚙ White Glove Installation
Professional on-site setup & system configuration — tick to include in your quote

* All pricing excludes GST. Finance terms 24–60 months via TPC Finance, subject to credit approval.

💵
TPC Finance — Flexible Hardware Terms
Bundle hardware into your monthly OPEX — 24, 36, 48 or 60-month terms. No capital outlay. AU-based finance partner.
1
Order devices through UX Connect portal
2
Ships pre-provisioned to your address
3
Plug in — phone registers automatically
⚡
Zero-Touch ProvisioningShip pre-configured directly to any AU address — plug in and go.
💵
HaaS FinancingSpread hardware costs into monthly OPEX with TPC Finance.
🔨
Certified DevicesEvery device tested and certified for RingCentral — guaranteed to work.
🇦🇺
AU Stock & SupportLocal inventory, local warranty, local support team.
⚡ Zero-touch — from order to calls in minutes
Australian Pricing

Simple, Transparent AU Pricing

RingCentral RingEX plans in AUD — no surprises, no conversion fees. All plans include unlimited AU calls and meetings.

Annual Monthly Save ~20%
Essentials
A$ 27 /user/mo
billed monthly · 36-month term
  • 250 outbound mins/user/mo
  • HD Video meetings (up to 100)
  • Team messaging
  • RingCentral app (mobile + desktop)
  • Voicemail-to-email
Users 0
Monthly total A$0
Get Started
Standard
A$ 34 /user/mo
billed monthly · 36-month term
  • 1,000 outbound mins/user/mo
  • Advanced call handling
  • HD Video up to 200 participants
  • Hot desking & shared lines
  • Analytics & reporting
  • CRM integrations
Users 0
Monthly total A$0
Get Started
Premium
A$ 45 /user/mo
billed monthly · 36-month term
  • 1,500 outbound mins/user/mo
  • RingSense AI (call intelligence)
  • Video up to 200 + recording
  • Advanced IVR & call flows
  • Salesforce & HubSpot native
  • Single sign-on (SSO)
Users 0
Monthly total A$0
Get Started
Ultimate
A$ 54 /user/mo
billed monthly · 36-month term
  • 2,000 outbound mins/user/mo
  • Unlimited storage
  • Device alerts & analytics
  • Enhanced uptime SLA
  • Priority AU support
  • Custom API access
Users 0
Monthly total A$0
Get Started
🆕 Partner Exclusive

Want better than list price?

As one of Australia’s leading RingCentral partners and a Certified Delivery Partner for RingEX and RingCX, UX Connect can offer exclusive partner pricing, volume discounts and bundled professional services — not available direct or through other resellers.

Get Partner Pricing Calculate My ROI
Quote Builder

Build Your Package Quote

Your live package summary — RC plans plus hardware. Add customer details and send for digital signing.

Package Summary
📋 RingCentral Plans
PlanBillingQtySubtotal
Adjust plan quantities in the Pricing section above.
📱 Hardware + Installation
DeviceTypeQtySubtotal
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RingCentral Plans Monthly (ex GST) A$0/mo
Outright Hardware (ex GST) A$0
* All pricing excludes GST. Finance: combined monthly total includes RC + Hardware + Installation. Outright: hardware and installation one-time total shown above.
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2Sent
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ROI Calculator

Calculate Your Savings

Based on your RingCentral plan selections — see real productivity savings, telecom reduction and ROI payback period.

How We Calculate This
📈 Annual Productivity Savings $0
🕐 Hours Saved / Year 0 hrs
📞 Telecom Reduction $0
💴 Total Annual Savings $0
⏱ ROI Payback Period —
Get Started

Why UX Connect?

Australia’s leading RingCentral partner — local expertise, local support, better outcomes.

🇦🇺
AU-Based Team
Local engineers, local support and AU data centres — not an overseas help desk.
🏆
Certified Delivery Partner
Certified Delivery Partner for RingEX and RingCX — one of Australia’s leading RingCentral partners.
⚡
Rapid Deployment
Typical go-live in 5–10 business days including number porting and hardware provisioning.
📈
Proven ROI
Average customer saves 38% on telecom costs within 12 months of switching.
🔐
Security & Compliance
SOC 2 Type II, ISO 27001, GDPR-ready and AU Privacy Act compliant.
👥
Dedicated CSM
A named customer success manager — not a ticket number — for every account.
FeatureRC + UX ConnectCisco / On-Prem
Deployment time✓ DaysWeeks–months
Uptime SLA✓ 99.999%99.9%
AI features included✓ IncludedExtra cost
Local AU support✓ 24/7 AUGlobal queue
Hardware CAPEX✓ Optional HaaSRequired
Scalability✓ InstantHardware limits
1
Discovery Call
30-minute call with a UX Connect solutions engineer to understand your requirements.
2
Custom Quote
Tailored pricing with partner discounts, hardware bundle and migration plan.
3
Go Live
Managed deployment, porting and training — your team calling on RingCentral.
PD
Paul Davidson
Solutions Director — UX Connect
✉ paul@uxconnect.com.au 🌐 uxconnect.com.au