We help growing teams run smoother, not harder.

AI Meets

Trusted Communications

We partner with RingCentral to bring you reliable, global, and integrated cloud communication solutions.

Trusted by 400,000 businesses worldwide

We partner with RingCentral because they are a leading global provider of AI-driven cloud business communications, contact centre, video, and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improve business outcomes

Reliable

Delivered 5 straight years of 99.999% uptime 24/7 support across the world.

Integrated

300+ third party integrations.
Fully integrated UC + CC

Cost Effective

Save money on IT management & infrastructure. One provider for all UC + CC services

We help growing teams run smoother, not harder.

Your Business Isn't Broken. Your Systems are.

UX SmartOps brings your tools together and clears the chaos – automating the time-sapping tasks that keep your team stuck.
Less admin. Fewer handovers. More time for what matters.

The Ringcentral Porftolio

Empower your team to plan, run and track their projects, processes and everyday work, seamlessly.

RingEX

RingEX allows you to call, message, meet and more, all on one platform. RingEx will allow you to combine all of your communication streams into one single platform, simplifying workstreams and vendor management. Keep phone and video calls alive with calling, voicemail, and immersive video that’s accessible on one single app.

Smarter teamwork starts here. Embrace the future of work, and use intelligent analytics to bring your workforce to life

RingCX

RingCX is an AI-first contact centre, that’s simple to use and easy to deploy, creating a seamless customer experience for all.

RingCX brings together cutting-edge RingSense AI technology, omnichannel contact centre, and RingEx unified communications, delivering a next-generation AI-powered solution that is easy to deploy and transforms customer journeys across various touch points for personalised experiences.

From Chaos to Clarity - in Just Four Steps

We don’t just set up software—we design smarter systems around how your team actually works. Simple, supported, and stress-free.

1. Assess Your Communication Setup

We review your existing phone systems, call flows, and team structure to spot inefficiencies and gaps.

2. Design a Unified Communications Plan

We map out a smarter setup—whether it’s voice, video, messaging, or contact centre—aligned to how your team actually works.

3. Deploy, Configure & Train Your Team

We set everything up—from number porting and call routing to device provisioning—and train your team to get the most from the tools.

4. Ongoing Support & Optimisation

We don’t disappear after install. We provide responsive support and continually optimise your setup as your team grows.

Why Choose
UX Connect for RingCentral?

We’re not just resellers—we’re hands-on partners. We help you design, implement, and optimise a communication system that truly supports your business, team, and growth.

Local Support & Tailored Setup

You’ll deal with a real team who knows the Australian landscape. We configure your RingCentral system to match your call flows, staff needs, and business hours—no cookie-cutter installs.

Onboarding, Training & Change Management

We don’t just hand over logins. We run onboarding sessions, set up devices, and help your team confidently adopt the new system—minimising disruption and boosting ROI from day one.

Ongoing Support & System Optimisation

Whether it’s porting numbers, adding users, or adjusting call handling rules—we stay with you. Our team provides fast, local support and ongoing refinements as your business evolves.

Trusted by Australia's Smartest Businesses

FEATURES

Discover the Power of Simplicity with UX Communications

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Unified App: Manage all your communication needs through one streamlined app

Remote Access: Stay connected with your team and clients wherever you go

Reliable Connectivity: Always be online, without fail, whether you're at home, in the office, or on the move

ABOUT US

Who we are

With our Head Office based in Brisbane, and offices in Melbourne and Sydney, UX Communications is a growing, local success story focused on bridging the technology gap between small and large businesses. We want small businesses to feel they have access to the same technology solutions of the big guys, and just as importantly, the offering is aligned to their needs.

As the name suggests, UX Communications delivers an outstanding UX (user experience). Our brand and our ongoing focus ensure that our customers are at the forefront of everything we do – our flexible product offering, delivery, and interactions.

Case Studies

See how we’ve helped other businesses transform their communications.

Thiel Partners:
Improved connectivity for better client service

Pacific Pines Medical Centre:
Communication transformation for uninterrupted patient services

Active Kids Early Learning:
Revolutionizing Childcare Connectivity

Testimonials

In Mind Therapy

Alex and (our favourite) Josh have been an amazing team during our journey in transferring phone systems. I highly recommend these guys - they are an incredible team. Very personable and also really know what they're doing. I have thoroughly enjoyed this whole process, one that is not normally very fun.

Amanda Duffy

Alex was very informative from the start, UX response was quick when our communication went down. We have found there service to be of a high standard and help desk staff are polite helpful and friendly. Highly recommend. Thank you UX staff

North Brisbane Landscape Supplies

Professionals at what they do. Every department has been helpful and goes the extra mile. Has been an absolute pleasure to deal with these guys and would recommend for any business, big or small to work with.

Thermolite Board

Very professional organization, the team are consistent in their high level service, and always available whenever needed. highly recommend using UX Communications products and services.

Nicholas “Ntones” Tones

Alex and the team at UX offer excellent service and great advice. Got us exactly what we needed. Highly recommended.

FAQS

Frequently asked questions

What is RingCentral and how can it help my business?

RingCentral is a leading cloud-based communication platform offering VoIP phone systems, video conferencing, messaging, and contact centre solutions. It helps small and medium businesses streamline communication, reduce costs, and improve team collaboration.

Is RingCentral better than a traditional phone system?

Yes. RingCentral provides more flexibility, scalability, and cost-efficiency than traditional PBX systems. It supports remote teams, integrates with business tools like Microsoft 365 and CRMs, and delivers high call quality with 99.999% uptime.

Can UX Connect set up RingCentral for my team?

Absolutely. UX Connect provides local, hands-on support to implement and configure RingCentral based on your business needs. We handle number porting, call routing, device provisioning, and train your staff to use the system with confidence.

What’s the difference between RingCentral RingEX and RingCX?

RingEX is RingCentral’s unified communications platform for voice, video, and messaging. RingCX is a contact centre solution designed for customer service and sales teams with advanced call handling, queueing, and analytics features. UX Connect supports both.

Will RingCentral work with my existing devices and internet setup?

In most cases, yes. RingCentral is hardware-agnostic and works over the internet. UX Connect will review your current setup and ensure your devices, headsets, and bandwidth meet the requirements for smooth performance.

How much does RingCentral cost for small businesses in Australia?

Pricing depends on your user count and feature needs. UX Connect helps you choose the right RingCentral plan, and ensures you only pay for what you’ll use. Book a free Business Optimisation Review to get tailored advice.

Ready to Upgrade Your Business Communications?

Ditch the clunky systems and call delays. With RingCentral and UX Connect, you’ll streamline calls, video, and messaging—all in one place. Book your free Business Optimisation Review and see how we can simplify your comms setup.